- OperatorMetlait SRL
- Established2022
- Total games4,000+
- Game providers73+ including NetEnt, Evolution, Pragmatic Play
How to get in touch
The best way to contact Billy Billion Casino support is by email. Send your enquiry to support@billybillioncasino.best. Please use the email address connected with your account where possible, as this can help the team understand and handle your request more efficiently. For account security, support may need to confirm information before discussing account-specific matters.
What to include in your message
To help support review your enquiry faster, include your account email address or username, a short description of the issue, and any relevant screenshots if they are useful. Do not include your password, full payment card details, security codes or other sensitive information in an email.
- Account access, profile or verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms or promotional conditions
- Technical problems affecting the website or your gaming experience
- Responsible gambling requests, including requests for help managing your play
Please provide as much relevant detail as you can, including the approximate time an issue occurred and any error message shown. This may reduce the need for follow-up questions. Support will usually respond within 24 hours, although response times can vary depending on the nature and complexity of the enquiry.
